Privacy Policy

This Privacy Policy explains how MamaMoment ("we," "us," "our") 
collects, uses, and protects your personal information when you 
visit or shop on mamamoment.com.

1. Information we collect

When you browse our store, place an order, or contact us, we may 
collect:
- Name, email address, phone number
- Shipping and billing address
- Order history and payment confirmation (we do not store your 
  full card/UPI details — these are processed securely by our 
  payment provider)
- Device and browsing information (via cookies) such as IP 
  address, browser type, and pages visited

2. How we use your information

We use your information to:
- Process and deliver your orders
- Communicate with you about your order status
- Respond to questions or support requests
- Send marketing emails or offers, only if you've opted in (you 
  can unsubscribe anytime)
- Improve our website and product offerings

3. Payment information

All payments on MamaMoment are processed through Razorpay / 
Shopify Payments. We do not collect or store your card number, 
CVV, or UPI PIN on our servers — these are handled directly by 
our payment processor under their own security standards.

4. Cookies

Our store uses cookies to remember items in your cart, keep you 
logged in, and understand how visitors use our site. You can 
disable cookies in your browser settings, though some site 
features may not work properly without them.

5. Sharing your information

We do not sell your personal information to third parties. We 
share information only with:
- Our courier/shipping partners, to deliver your order
- Our payment processor, to complete your transaction
- Service providers who help us run the store (e.g. email/SMS 
  tools), under confidentiality obligations

6. Data retention

We retain your order and account information for as long as 
necessary to fulfill orders, comply with legal obligations, 
and resolve disputes.

7. Your rights

You can request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data, subject to legal/record-keeping 
  requirements

To make any of these requests, email support@mamamoment.com.

8. Children's privacy

Our products are for children, but our store is intended to be 
used by parents/guardians making purchases. We do not knowingly 
collect personal information directly from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will 
be posted on this page with an updated "Last updated" date.

10. Contact us

Questions about this policy? Email support@mamamoment.com.